Every one of our commercial inspections goes through a top-to-bottom, eyes-on review by a trained quality assurance professional.
Our Springboard QA system and Quality Assurance specialists scrutinize every inspection. Our goal is simple: Exceed your expectations.
Springboard QA delivers built-in logic routines, historical data comparison (where available), and our team carefully reviews every detail of our commercial property inspections. The review flags any information that’s incomplete, inconsistent, or imprecise and sends an issue notification to the inspector to complete or clarify points on the report. Field inspectors have 24 hours to respond to the notification with the required information. We provide consistent, complete, and comprehensive reports 100% of the time.
We take quality assurance a step further by using specialized software to verify images received as accurate depictions of the property at the time of inspection. The software makes it possible to determine when an image was captured and detect if it has been altered in any way. The image integrity software can detect duplicate or near-duplicate photographs.
Our careful hiring, training, and monitoring enables us to work with exceptionally conscientious field inspectors. As an added level of customer protection, we track and evaluate the performance of all field inspectors and in-house support staff on a monthly basis to make certain we maintain the highest standards of quality at all times.
Our emphasis on quality is critical to delivering our ultimate product—your peace of mind. Contact us today to learn more about our quality assurance processes and how they can benefit you.